Strategy to Scale. Insights to Win.

Helping Brands Build,
Scale & Win in
Digital Commerce.

Strategy, Marketplace Growth, Quick Commerce, Digital Transformation and Revenue Acceleration for FMCG, Consumer Durables and D2C Brands.

🎯
Strategy
🛒
Marketplaces
Quick Commerce
📈
D2C Growth
📊
Analytics

Scale Sustainably.

Win Consistently.

What We Do

End-to-end consulting for digital-first growth

🎯

Strategy Consulting

  • Business Strategy
  • GTM Planning
  • Market Entry
  • Growth Roadmaps
🛒

Digital Commerce

  • Amazon
  • Flipkart
  • Meesho
  • D2C
  • Omnichannel

Quick Commerce

  • Blinkit
  • Swiggy Instamart
  • Zepto
  • Amazon Now · BB Now
  • Flipkart Minutes
📈

Revenue Growth

  • Assortment Strategy
  • Pricing Optimization
  • Ads & Promotions
  • Marketplace Expansion
⚙️

Technology & Transformation

  • Martech
  • Ecommerce Tech Stack
  • Process Automation
  • Analytics & Dashboards
📊

Performance Excellence

  • KPI Frameworks
  • Performance Tracking
  • ROI Improvement
  • Growth Governance

Our Approach

01

Discover

Understand your business, channels and growth opportunities.

02

Diagnose

Identify bottlenecks and prioritise high impact levers.

03

Design

Build a data-backed strategy powered by AI-driven performance intelligence.

04

Deliver

Work alongside your team for execution support and governance.

05

Drive Results

Deliver measurable improvement in revenue, profitability and share.

Step 03 · Design — Proprietary Tool

AI-Powered Performance Marketing Workbench

An agentic dashboard that scans every campaign across every platform in real time — surfacing exactly what needs a human decision today, what's running on auto-rules, and what recoverable revenue is sitting uncaptured.

⚡ Agentic
AI-POWERED
Real-time
LIVE SYNC
⚡ AI Agentic Real-Time Insights for Instant Decisions 🎯 Act-Now Prioritisation 📉 ROAS Bleeder Detection 📦 Availability-Spend Leak Alerts 💰 Capped Winner Unlock 🤖 Auto-Rule Engine 🔗 One-Click Execution 🛒 Blinkit · Instamart · Zepto · Amazon Now · BB Now · Flipkart Minutes
ThinkLabs · Proprietary
🔒
Full Dashboard is Proprietary

This is a capability preview only. The complete AI workbench — including agentic insights, campaign actions, and decision engine — is available exclusively via a live demo.

THINKLABS · AI Performance Marketing Workbench

Agentic campaign intelligence across all Q-Commerce & Marketplace platforms · Real-time

⚡ AI Powered · Agentic
Live — synced 4 min ago
June 2026 · All Platforms
All Act Now Auto Watch Healthy
Platform A Platform B Platform C
All Search Display
Campaigns
48
of 48 in view
Total Spend / Day
₹3.82L
across all platforms
Blended ROAS
3.4x
target: 4.0x
Act Now
9
campaigns need action
Recoverable / Wk
₹2.1L
if actions approved

All Campaigns — ranked by ₹ impact

48 campaigns · click row for AI diagnosis
Campaign / SKU Platform City Spend/day ROAS Trend Avail % Status AI Action
SKU Alpha 500g — Search Broad
Category Leader · Search
Blinkit Bengaluru ₹18,400 1.6x 38% ACT NOW PAUSE · OOS spend leak
SKU Beta 1kg — Brand Search
Premium Range · Search
Instamart Mumbai ₹24,100 1.9x 81% ACT NOW Cut bids · shift long-tail
SKU Gamma 250ml — Display
Impulse Category · Display
Zepto Delhi ₹11,200 5.8x 94% ACT NOW Unlock budget cap +40%
SKU Delta 2L — Category
Staples · Search
Amazon Now Hyderabad ₹8,900 4.2x 88% AUTO Auto-rule active
SKU Epsilon 100g — Search
Snacks · Search
Flipkart Minutes Pune ₹6,200 3.9x 91% AUTO Auto-rule active
SKU Zeta 750ml — Display
Beverages · Display
BB Now Chennai ₹4,800 2.6x 76% WATCH Leave untouched
SKU Eta 200g — Brand
Personal Care · Search
Blinkit Bengaluru ₹9,100 4.7x 96% HEALTHY Leave untouched
SKU Theta 1L — Category
Home Care · Display
Instamart Delhi ₹7,300 4.4x 92% HEALTHY Leave untouched
Showing 1–8 of 48

AI · Insight Summary

9 of 48 campaigns need a human decision today.

Availability leak3 campaigns spending on low-stock SKUs (<60% avail), burning ~₹41,000/day. Auto-pause queued pending approval.

ROAS bleeders4 high-spend campaigns below 2.2x target. Bid restructure and long-tail keyword shifts projected to recover ₹84,000/week.

Capped winners2 campaigns above 5.2x hitting budget caps before 6PM daily. Unlocking adds ₹62,000/week incremental revenue.

Everything else: 21 healthy (untouched) · 14 on auto-rules · 4 on watch.

Campaign Distribution

9ACT NOW
14AUTO
4WATCH
21HEALTHY

AI Diagnosis · Selected Campaign

SKU Alpha 500g — Search Broad Match
Blinkit · Bengaluru · Personal Care · Search
Spend/day
₹18.4K
ROAS
1.6x
Avail
38%
AI diagnosis. Availability is 38% while the campaign spends ₹18,400/day. This is a supply problem, not a media problem — every impression on a low-stock SKU is wasted spend and a poor consumer experience. ROAS is distorted downward by unfulfillable demand.
▶ PAUSE campaign · flag supply team · auto-resume at 90% availability
Projected: saves ~₹1.1L/week in wasted media spend · auto-resumes when stock restores

Bulk Actions

Actions are queued — execution requires one-click confirmation

Capability preview only · Full platform available on demo request · ThinkLabs Proprietary & Confidential

Who We Serve

Industries We Specialise In

Deep domain expertise across the three categories driving India's digital commerce growth

FMCG consumer goods
FMCG

Fast-Moving Consumer Goods

From staples to personal care, we help FMCG brands build a winning digital shelf, scale across quick commerce platforms, and drive consistent sell-through across all online channels.

Food & BeveragesPersonal CareHome CarePackaged FoodsHealth & Wellness
D2C ecommerce brand
D2C

Direct-to-Consumer Brands

We partner with D2C founders to build scalable growth engines — from marketplace launch and performance marketing to retention architecture and profitability at scale.

Beauty & SkincareNutritionApparelBaby & KidsPet Care
Consumer electronics durables
FMCD

Consumer Durables & Electronics

We help consumer durable brands navigate complex marketplace dynamics — catalogue management, competitive pricing, review strategies, and channel conflict resolution.

Kitchen AppliancesPersonal ElectronicsHome AppliancesAccessories
What We Offer

Our Solutions

Four distinct engagement models — each designed for a different stage and need

📘
GROWTH PLAYBOOK
01

The Digital Commerce Growth Playbook

A comprehensive, custom-built strategy document covering marketplace positioning, quick commerce launch sequencing, assortment architecture, pricing logic, and a 12-month execution roadmap — tailored to your brand and category.

  • Channel-wise GTM across all major marketplaces and platforms
  • Assortment, pricing, and content recommendations
  • 12-month phased roadmap with milestones and KPIs
  • Exec-ready presentation format
02

Scale & Execution Support

Hands-on, embedded support to execute your growth plan. We work alongside your team as a strategic execution partner — with ongoing governance, weekly reviews, and full accountability to the numbers.

  • Dedicated engagement lead embedded with your team
  • Weekly performance reviews and course corrections
  • Marketplace operations: listings, ads, catalogues, disputes
  • Quick commerce expansion and fill-rate management
🚀
EXECUTION PARTNER
Solution 03 · Proprietary AI Platform

CommerceOS — AI Agentic Growth Engine

From listing a product to winning category captainship — CommerceOS is an AI-powered command centre that automates intelligence, surfaces decisions, and drives compounding growth across every digital commerce platform.

Platforms Covered
Blinkit · Zepto · Instamart
Amazon Now · BB Now
Flipkart Minutes · D2C · Omnichannel
AI Powers Every Step of Your Commerce Journey
01 · Listing
Title Score
92/100
Keywords
38 active
Listing Intelligence
AI-optimised titles, keywords & A+ content. Auto-flags gaps vs top rankers.
02 · Availability
In-Stock Rate
76%
OOS Alerts
4 SKUs
Availability Tracker
Real-time OOS alerts by SKU × City × Platform. Stops ad waste instantly.
03 · Media
AI CORE
Blended ROAS
3.4x
Act Now
9 camps
Perf. Marketing AI
Agentic campaign workbench. Detects bleeders, caps & OOS-waste in real time.
04 · Category
Category Rank
#2 → #1
Share of Search
34%
Category Captain
Tracks share of search, rank, and review score vs competitors weekly.
05 · Share
Mkt Share
↑ 2.4pp
vs Competitor
+18%
Share Gain Engine
Benchmarks your share vs category — identifies where to attack and defend.
06 · Budget
Recoverable
₹2.1L/wk
Efficiency
+31%
Budget Optimiser
Reallocates spend to highest ROAS opportunities. Saves wasted media automatically.
Proprietary · AI-first · Built for Speed  —  One platform. Every decision. From listing to category leadership.
Request a Demo →
04

Working as a Consultant Operator

For founders and leadership teams who need a senior commerce leader without a full-time hire. ThinkLabs operates as your fractional Chief Commerce Officer — owning strategy and execution with full accountability for results.

  • Fractional CCO / VP Commerce engagement model
  • Board and investor-facing reporting
  • Team hiring, onboarding, and capability building
  • Full P&L ownership, outcome-linked engagement
🤝
CONSULTANT OPERATOR
Availability Tracker
LIVE
94%
Overall Availability
78%
Avg Fill Rate
3
Stock-outs Today
SKUPlatform APlatform BPlatform C
Product Alpha 500gIn StockIn StockLow Stock
Product Beta 1kgIn StockOutIn Stock
Product Gamma 250mlLow StockIn StockIn Stock
Product Delta 2LOutOutIn Stock
Revenue Performance
THIS WEEK
₹2.4Cr
Total GMV
↑ 18% vs last wk
3.1x
Blended ROAS
↑ 0.4x vs last wk
₹487
Avg Order Value
↑ 6% vs last wk
12.4%
Return Rate
↑ 1.2% vs last wk
Price Benchmarking
UPDATED 2H AGO
ProductYour PricePlatform APlatform BPlatform C
SKU Alpha 500g ₹199 Lowest ₹210 ₹225 ₹205
SKU Beta 1kg ₹449 ₹419 Lowest ₹435 ₹440
SKU Gamma 250ml ₹149 ₹149 ₹139 Lowest ₹159
SKU Delta 2L ₹599 Lowest ₹649 ₹629 ₹619
Digital Shelf Score
WEEKLY
Content Quality
88
Search Visibility
72
Review Score
91
Price Compliance
64
Availability
94
Ad Share of Voice
48
⚠ ACTION REQUIRED
→ Price Compliance below threshold on 3 SKUs
→ Ad Share of Voice critical — increase bid budget
Data & Perspectives

The Digital Commerce Opportunity

India's quick commerce and digital commerce channels are growing faster than any retail format in history — here's what the data says

$9.95B
India Q-Commerce market size projected by 2029, up from $3.34B in FY24 Source: Statista / Fynd Market Research, 2025
65%
Year-on-year growth rate of Q-Commerce in India in 2025, outpacing all other retail formats Source: WhalesBook / FMCG Industry Data, Feb 2026
60.6M
Q-Commerce users projected in India by 2029, up from 26.2M today Source: Statista, 2025
40–50%
Share of key food categories now transacted via organised/alternate channels in major cities Source: WhalesBook / FMCG Industry Leaders, Feb 2026

Q-Commerce Market Growth — India

Gross Order Value USD Billion, FY22–FY29E · Source: Statista / Nexdigm / India Briefing 2025

User Base Expansion

Q-Commerce active users India, millions · Source: Statista 2025

Category Opportunity Mix

Share of Q-commerce order volume by category, 2025

Average Order Value Rising

AOV in ₹ · Source: Economic Times / India Briefing 2025 (AOV grew ₹250→₹500; leading platform hit ₹625 in Q1 FY25)
The Opportunity

A $9.95B Market Growing at 65% YoY

India's Q-Commerce market grew 280% in two years — from $0.5B in FY22 to $3.05B in FY24 — and is projected to reach $9.95B by 2029. Quick commerce now accounts for over two-thirds of all e-grocery orders and 10% of total e-retail spending in India. Source: Bain & Co. 'How India Shops Online 2025'; Statista 2025

The Competition

New Players Entering From Every Direction

Beyond the three established platforms, the space is now contested by Flipkart Minutes, Myntra M-Now, JioMart, Nykaa's 10-minute beauty delivery, and Amazon's Tez — each targeting distinct categories. SKU assortment has expanded from ~6,000 in 2023 to over 20,000 in 2024, intensifying the digital shelf battle. Source: Bain & Co. 'How India Shops Online 2025'; Outlook Business, March 2025

The Strategy Needed

Operating Discipline, Not Just a Growth Plan

FMCG majors are reporting that organised/alternate channels now drive 40–50% of key food category sales in major cities — a jump of 4–6 percentage points in 2024 alone. Winning requires real-time availability tracking, pricing governance, ad efficiency, and JBP engagement — simultaneously. Source: WhalesBook / Industry Leaders Report, Feb 2026

Trend

India's Q-Commerce Is Growing at 65% — What That Means for Your Brand in the Next 5 Years

From $3.05B in FY24 to a projected $9.95B by 2029, India's quick commerce market is one of the fastest-growing retail formats in the world. With 60.6M users expected by 2029 and SKU assortments expanding from 6,000 to 20,000+ on leading platforms, the window for first-mover advantage is narrowing fast for FMCG and D2C brands.

Playbook

The Digital Shelf Is Now Algorithmic — Here's How FMCG Brands Win It in 2026

Winning the digital shelf in 2026 requires more than good content. Brands must optimise for platform algorithms — investing in search-first content, SKU-level keyword architecture, A+ content, and review management simultaneously. FMCG brands that treat digital shelf as a performance channel — not a creative exercise — are pulling ahead in both visibility and conversion.

Strategy

Why Operational Discipline Is the Real Moat in Digital Commerce

FMCG leaders report that organised and alternate channels — driven largely by Q-Commerce — now account for 40–50% of key food category sales in major Indian cities, a jump of 4–6 percentage points in 2024 alone. Brands winning this shift are those investing in real-time availability governance, pricing compliance, and structured JBP engagement — not just media spends.

Who We Are

Built by Operators,
Not Just Consultants

ThinkLabs was founded by a team that has lived the challenges of digital commerce from the inside

Our Mission

Closing the Gap Between Strategy and Results

Most consulting engagements end with a deck. Ours end with revenue. ThinkLabs was built on the conviction that great strategy only creates value when paired with relentless execution. We embed with your team, own outcomes alongside you, and stay accountable to the numbers — not just the recommendations.

🎯

Outcome First

Every engagement measured by real business results — revenue, margin, share. Not deliverable completion.

🔍

Intellectual Honesty

We tell clients what they need to hear, not what they want to hear. Comfortable truths over comfortable relationships.

Operator Mindset

We've run P&Ls, built teams, and launched products. We bring executional empathy to every strategy we build.

🌱

Long-Term Partnership

We build relationships that compound. Many of our clients have worked with us across multiple roles and organisations.

🎓

The Founding Team

ThinkLabs is led by a team of seasoned MBA graduates with over 10 years of hands-on experience each — across high-growth e-commerce businesses, fast-scaling startups, large-scale consumer brands, and complex technology transformation projects. We bring strategy, execution, and technology under one roof — and we stay in the room until the results show up.

MBA Graduates 10+ Years Experience E-Commerce Startups Consumer Businesses Technology
The Ecosystem We Work In
Quick commerce delivery
Quick Commerce
Online grocery
Digital Grocery
Ecommerce marketplace
Marketplace Commerce
FMCG products
FMCG & D2C Brands
Get In Touch

Ready to Accelerate
Your Growth?

Let's discuss your business goals and build a roadmap to scale, sustainably. Send us a query and we'll get back within 24 hours.

📞
📍
Our LocationBengaluru, India
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